Qarshi Health Shop (“we,” “our,” or “us”) recognizes the importance of and respects the personal information you provide to us. We comply with applicable laws and regulations regarding the protection of personal information ("Applicable Laws") while processing your data. We protect your personal information through this Privacy Policy, including the basic policies set out below.

• Your personal information is collected lawfully and fairly.

• We collect your personal information to communicate with you, process orders, deliver products, enhance our services, conduct market research, analyze data, and update our records.

• Your personal information shall not be used without your consent for any purpose that is forbidden by the law of the land.

Collection of Personal Information

The following personal information may be collected:

• Contact & Demographic Details: Name, age, profile image, date of birth, gender, address, city, country of residence, telephone number, email address, and other contact details needed to serve you.

• Transaction & Order Details: Information related to our Products and Services purchased by you, including order history, delivery addresses, billing information, and customer service inquiries.

• Additional Information: Any other relevant information required to provide you with seamless health, wellness, and e-commerce services.

Disclosure of Personal Information

Personal information is disclosed to third parties only where permitted by the laws of the land. In such cases, we:

1. Request third parties to properly process the personal information disclosed by us, and

2. Manage and oversee these third parties appropriately.

We may disclose your personal information to the following categories of third parties:

• Our affiliates and subsidiary companies

• Service providers (including logistics/courier partners)

• Retail distributors and authorized outlets

• Business partners (including research and development institutions or wellness advisors)

• Professional advisors (including attorneys, tax accountants, and auditors)

• Legal and supervisory authorities

Storage Period for Personal Information

We retain your personal information for the period necessary to fulfill the purposes outlined in this policy, except where a longer retention period is required or permitted by applicable tax, commercial, or regulatory laws.

Your Choices

You may choose not to provide non-essential details such as your age, date of birth, or profile image, as these are primarily used to customize and personalize your experience within our digital platforms and mobile applications.

Information About Us

We process personal information in our capacity as both a controller and processor.

If you have any questions, feedback, or complaints regarding our processing of your personal information, please contact us using the information below:

Contact Information:

• Name: Qarshi Health Shop

• Address: Jam-e-Shirin Boulevard, 15-G, Gulberg III, Lahore, Pakistan

• Email: onlinesales@qarshi.com

• Phone: +92 42 111 200 300